SB 438 (Robert Hertzberg, D-Van Nuys)  

SB 438 prohibits a public agency from outsourcing its local emergency dispatch services to a private, for-profit entity. Instead, this bill allows a public agency to delegate, assign, or subcontract its 911-call processing or emergency notification duties with respect to dispatching emergency response services to another public agency or only pursuant to a joint powers or cooperative agreement.

SB 438 also clarifies that under the Emergency Medical Services Act, a public safety agency maintains the authority to determine the appropriate deployment of emergency resources within the agency’s jurisdiction in order to provide the highest and best level of emergency response for the community it serves.


Fire department operations are geared to rapid response, whether it is for EMS or fire suppression. When lives are on the line, every second counts and fire departments are in the best position to respond quickly and provide vital services on scene. Bill SB 438 clarifies the authority and autonomy of government to determine the appropriate level of emergency response with itscommunity and explicitly protects a government’s rightand obligation to receive and process emergency calls to ensure effective, efficient and rapid deployment of emergency response apparatus.

SB 438 – Background UPDATED 3.27.19

IAFF Center of Excellence for Behavioral Health Treatment and Recovery

The IAFF Center of Excellence for Behavioral Health Treatment and Recovery is a one-of-a-kind addiction treatment facility specializing in PTSD for IAFF members – and IAFF members only – who are struggling with addiction, PTSD other related behavioral health challenges to receive the help they need in taking the first steps toward recovery. It is a safe haven for members to talk with other members who have faced or overcome similar challenges.

Care for your unique needs

If you’re struggling with post-traumatic stress along with co-occurring depression, anxiety or substance abuse disorders, you need treatment from professionals who understand the fire service culture and the unique pressures of your job. The IAFF Center of Excellence connects you to best-practice, evidence-based therapies delivered by clinicians who understand the types of trauma you experience on a day-to-day basis.

Completely confidential treatment

Center staff cannot discuss your treatment with anyone — your fire department, family or friends — unless given explicit permission by you. This applies before, during and after your stay at the IAFF Center of Excellence.

Our Partner: Advanced Recovery Systems

With seven treatment centers across the United States, the continuum of care provided by Advanced Recovery Systems is unsurpassed. The IAFF has partnered with Advanced Recovery Systems to provide members with specialized treatment for the everyday stressors that trigger PTSD, behavioral health disorders and substance abuse.


13400 Edgemeade Rd
Upper Marlboro, MD 20772
(301) 327-1955